with the financial support of the Dutch Government
to UN-HABITAT’s Global Campaign on Urban Governance
Urban Governance Toolkit
Series
HS/702/04E
ISBN: 92-1-131694-4
© UN-HABITAT (United Nations
Human Settlements Programme) and Transparency International. All rights reserved.
Printed in Nairobi, March 2004.
UN-HABITAT, P.O. Box 30030, 00100 Nairobi, Kenya.
Transparency International (TI), Otto-Suhr-Allee 97-99, 10585 Berlin, Germany.
© (illustrations) UN-HABITAT and Bob Browne/Grass Roots Comic Company Ltd.
UN-HABITAT encourages reproduction of this material. However, no part of this publication may be used or reproduced in any manner whatsoever without written permission except in the case of brief quotations embodied in critical articles, reviews, or special studies. Any opinions expressed in this report do not reflect the official views of the United Nations, or its Secretary-General.