Table of Contents

Foreword

Preface: Empowering citizens to work towards a world free of corruption

Tables and Figures

Boxes

Acronyms and Abbreviations

Acknowledgements

CHAPTER ONE: CONTEXT AND FRAMEWORK

1.1 The Urban Context

1.2 Transparency and Good Urban Governance

1.3 Transparency and Corruption

1.4 Framework for Promoting Transparency at the Local Level

1.5 Developing a Local Transparency Programme

1.6 Conclusion

CHAPTER TWO: TOOLS FOR INCREASED TRANSPARENCY

PART 2A: Assessment and Monitoring Tools

2.1 The Municipal Checklist

2.2 The Urban Corruption Survey

2.3 The Municipal Vulnerability Assessment

2.4 Participatory Corruption Appraisal – A Methodology for Assessing How Corruption Affects the Urban Poor

2.5 Report Cards

2.6 PROOF: The Public Record of Operations and Finance

Monitoring Legislation: A Note

Part 2B: Tools to Improve Access to Information and Public Participation

2.7 Public Meetings

2.8 Open Meetings Laws

2.9 Access to Information Laws

2.10 Records Management and computerisation

2.11 E-Government

2.12 Media Training

2.13 Public Education Tools

2.14 Public Participation tools

Part 2C: Tools to Promote Ethics, Professionalism and Integrity

2.15 Conflict of Interest Laws

2.16 Disclosure of Income and Assets

2.17 Lobbyist Registration

2.18 Whistleblower Protection

2.19 The Integrity Pact

2.20 Code of Ethics

2.21 Ethical Campaign Practices

2.22 Ethics Training

Part 2D: Tools to Increase Transparency through Institutional Reforms

2.23 Complaints and Ombudsman Office

2.24 Municipal Front Office (or Public Office)

2.25 One Stop Shop

2.26 Oversight Committees

2.27 Independent Audit Function

2.28 Independent Anti-Corruption Agencies

2.29 Participatory Budgeting

CHAPTER THREE: GLOSSARY

CHAPTER FOUR: THE "YELLOW PAGES" – DETAILED REFERENCES

4.1 Introduction

4.2 General Listing in Alphabetical Order

4.3 Descriptive Listing by Organizations

4.4 Additional References

URBAN GOVERNANCE TOOLKIT SERIES Copyright © 2004 UN-HABITAT