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Services

Internet Café

Free Internet access is available from the Internet Café, located behind the Delegates’ Lounge at the lower concourse and in the Library where a special area will be put aside for the media.


Business Center

The Business Center located behind the Delegates’ Lounge, next to the Internet Café at the lower concourse will provide services at cost to delegates. Services available include: photocopying, word-processing, telephone and fax, mobile phones, rental of office and meeting room equipment, incl. Projectors, PC's, copiers, fax machines etc.


Exhibitions

Exhibitions are on display in the upper and lower lobby. Exhibitors are requested to inform UN-HABITAT, as soon as possible about the exact requirements for their exhibition space (Ms. Irene Juma, Tel +254 20 624505). UN contracted clearing agents for exhibition materials and equipment: Urgent Cargo Handling Limited (254-20) 624347 and Markfirst (254-20) 624379.


Video-conferencing Facility

Video-conferencing facilities are available from the special dedicated room behind Training Section on the lower concourse. For bookings please contact Mr. Francis Gichomo (254-20) 623081.


Commissary

Access to the UN Commissary will be extended for the duration of the session to all heads and deputy heads of governments, United Nations and inter-governmental organizations delegations after they have officially registered their participation. Commissary passes will be provided at the Registration Desk. The Commissary is situated on the lower concourse and will be open from 9 am to 5 pm on weekdays and from 9 a.m. to 4 pm on Saturdays.


UN-HABITAT SHOP

The UN-HABITAT shop, located next to the Commissary and opposite Kenya Commercial Bank will be open from 8.30 am to 5 pm on weekdays. It will stock the agency’s publications, free and for sale, as well as other souvenirs such as watches, mugs, T-shirts, and key rings.


UNICEF GREETING CARD SHOP

The UNICEF Greeting Card Shop, also situated next to the Commissary and opposite Kenya Commercial Bank will be open from 8.30 am to 5 pm on weekdays. It has a large and varied list of items available, including greeting cards, T-shirts, wall plates, UNICEF pens, puzzles, ceramic sets, stationery, teddy bears, games, UNICEF hats and many more items.


Hotel reservations, airport transfers and transport for delegates

Participants are kindly requested to make their own hotel reservations (see list of recommended hotels in Nairobi). Transfers from the Airport to the hotels are available at cost through Bunson Travel, who have an office at the arrival hall at the airport. Delegates can book, at cost, transport from their hotel to the UN conference center in Gigiri from a special transport desk located in the lobby of the conference center. Please note that some hotels provide transfers from the airport to the hotel and from the hotel to the UN conference center free of charge to their guests.


Travel Agencies

The two UN travel agents at the UN complex (Bunson and Acharya) will be open from 9 am to 5 pm for return bookings, re-routings, etc. Booking of tours and safaris may be also made through the travel agents. Bunson (Tel.: 254-20-624980/5) is located at the upper concourse adjacent to the staff lounge, whereas Acharya (Tel.: 254-20-622438/9) can be found at the lower concourse, next to the Kenya Commercial Bank.


First Aid

Emergency first aid will be available throughout the duration of the meetings. The services of a doctor will be obtainable if required. A nurse will be on duty during meeting hours, and can be contacted in Block F, room 117, Tel.: 254-20-622267/8. An ambulance is available 24 hours a day.


Postal Services

The post office with telegram, telex, fax and international telephone facilities, will be opened from 8.30 am to 5 pm every day of the week except for Saturday and Sunday. During office hours, public phones are available inside the Post Office for which cash payments may be made at the counter. Pay phones, for use with phone-cards, which may be purchased from the Post Office, are available on a 24-hour basis outside the Post Office.


Telephone Calls

Delegates are kindly requested to refrain from using the telephones at the Registration Desk as they are for internal use of by Secretariat staff only. Calls to the city can be made from the telephone facility near the post office and from the business center.


Banking Services

Branches of the Kenya Commercial Bank will be open on weekdays from 9 am to 4 pm every day.


Catering Services

There are three caterers on the UN Complex contracted to provide food and beverages for breakfast, lunch as well as snacks during coffee breaks for staff and visiting delegates participating in conferences. These caterers can also organize food and drinks for private functions, dinners and receptions:


Hotel Intercontinental

Location:

Central Area, Main Cafeteria, Restaurant, Staff Lounge: International cuisine, local dishes, steaks and French fries, snacks, salad bar, fresh fruits, yogurts, beverages, tea and coffee. Delegate Lounge: Snacks, light lunches, pastries, beverages, tea and coffee.

Contact:

Ms. Grace Chege (254-20-622460/3)


Crackerjack Café

Location:

Old Cafeteria: Continental buffet on Mondays, Wednesdays and Fridays. BBQ, including full salad bar on Tuesdays and Thursdays. Fresh sandwiches made to order (French bread or toasted). Assorted pastries and cakes, soups, full salad bar. Fresh fruit salads and yogurts. Beverages, tea and coffee.

Contact:

Ms. S. Rajani (Tel.: 254-20-622496)

Café Royale

Location:

All 5 Coffee Stations: Tea and coffee, fresh toasted sandwiches, pizzas. Bar in Block W: Plain fries, small salads, cakes and pastries. Tented Structure (lower level between blocks T and U): Buffet with a selection of hot meals with an added touch of flavors of Africa, fruit salads, tea and coffee.

Contact:

Ms. A. Litondo & Mr. P. Hinga (Tel.: 254-20-623840)