19th Session of the Governing Council, 5 - 9 May 2003, Nairobi, Kenya

SERVICES FOR DELEGATES Internet Café Free Internet access is available from the Internet Cafés, located behind the Delegates Lounge at the lower concourse and in the Main Library at the upper concourse. Exhibitions Exhibitions are on display in the upper and lower lobby. Exhibitors are requested to inform UN-HABITAT, as soon as possible about the exact requirements for their exhibition space (Mr. Amrik Kalsi, Tel. +254 20 623124). UN contracted clearing agents for exhibition materials and equipment: Urgent Cargo Handling Limited (254-20) 624347 and Markfirst (254-20) 624379. Video-conferencing Facility Video-conferencing facilities are available from the special dedicated room behind Citibank on the lower concourse. For bookings please contact Mr. Flemming Damborg (254-20) 624488. Commissary Access to the UN Commissary will be extended for the duration of the session to all heads and deputy heads of governments, United Nations and inter-governmental organizations delegations after they have officially registered their participation. Commissary passes will be provided at the Registration Desk. The Commissary is situated on the lower concourse and will be open from 9 am to 5 pm on weekdays and from 9 a.m. to 4 pm on Saturdays. UN Gift Center The United Nations Gift Center, situated next to the Commissary, will be open from 8.30 am to 5 pm on weekdays. It has a large and varied list of items available, including souvenirs, mementos and gift items from different United Nations Agencies as well as from different countries. Hotel reservations, airport transfers and transport for delegates Participants are kindly requested to make their own hotel reservations. A list of recommended hotels in Nairobi, the rates and indication of some complementary services is available from the UN-HABITAT web site (www.unhabitat.org) and the UNON web site (www.unon.org) under the title " Hotel accommodation, Transport, Visas etc.". Transfers from the Airport to the hotels are available at cost through Bunson Travel, who have an office at the arrival hall at the airport. Delegates can book, at cost, transport from their hotel to the UN conference center in Gigiri from a special transport desk located in the lobby of the conference center. Please note that some hotels provide transfers from the airport to the hotel and from the hotel to the UN conference center free of charge to their guests. Travel Agencies The two UN travel agents at the UN complex (Acharya and Bunson) will be open from 9 am to 5 pm for return bookings, re-routings, etc. Booking of tours and safaris may be also made through the travel agents. Acharya (Tel.: 254-20-622438/9) can be found at the lower concourse, next to the Kenya Commercial Bank, whereas Bunson (Tel.: 254-20-624980/5) is located at the upper concourse adjacent to the staff lounge. First Aid Emergency first aid will be available throughout the duration of the meetings. The services of a doctor will be obtainable if required. A nurse will be on duty during meeting hours, and can be contacted in Block F, room 117, Tel.: 254-20-622267/8. An ambulance is available 24 hours a day. Business Center The Business Center located behind the delegates' lounge, next to the internet café at the lower concourse will provide services at cost to delegates. Services available include: photocopying, word-processing, telephone and fax, mobile phones, rental of office and meeting room equipment, incl. Projectors, PC's, copiers, fax machines etc. Postal Services The post office with telegram, telex, fax and international telephone facilities, will be opened from 8.30 am to 5 pm every day of the week except for Saturday and Sunday. During office hours, public phones are available inside the Post Office for which cash payments may be made at the counter. Pay phones, for use with phone-cards, which may be purchased from the Post Office, are available on a 24-hour basis outside the Post Office. Telephone Calls Delegates are kindly requested to refrain from using telephones at the Registration Desk as they are for internal use of by Secretariat staff only. Calls to the city can be made from the telephone facility near the post office and from the business center. Banking Services Branches of the Kenya Commercial Bank and Citibank will be open on weekdays from 9 am to 4 pm every day. Catering Services There are three caterers on the UN Complex contracted to provide food and beverages for breakfast, lunch as well as snacks during coffee breaks for staff and visiting delegates participating in conferences. These caterers can also organize food and drinks for private functions, dinners and receptions: Hotel Intercontinental Location: Central Area, Main Cafeteria, Restaurant, Staff Lounge: International cuisine, local dishes, steaks and French fries, snacks, salad bar, fresh fruits, yogurts, beverages, tea and coffee. Delegate Lounge: Snacks, light lunches, pastries, beverages, tea and coffee. Contact: Ms. Grace Chege (254-20-622460/3) Crackerjack Café Location: Old Cafeteria: Continental buffet on Mondays, Wednesdays and Fridays. BBQ, including full salad bar on Tuesdays and Thursdays. Fresh sandwiches made to order (French bread or toasted). Assorted pastries and cakes, soups, full salad bar. Fresh fruit salads and yogurts. Beverages, tea and coffee. Contact: Ms. S. Rajani (Tel.: 254-20-622496) Café Royale Location: All 5 Coffee Stations: Tea and coffee, fresh toasted sandwiches, pizzas. Bar in Block W: Plain fries, small salads, cakes and pastries. Tented Structure (lower level between blocks T and U): Buffet with a selection of hot meals with an added touch of flavors of Africa, fruit salads, tea and coffee. Contact: Ms. A. Litondo & Mr. P. Hinga (Tel.: 254-20-623840)